What it can include
- Menu with dietary and allergen information
- A clear, searchable menu with photos, dietary tags and allergen information that your team keeps up to date.
- Order ahead and click and collect
- Customers order and pay in advance, choose a collection time and get a notification when their order is ready.
- Table reservations
- Book a table for a given party size and time, either through your own booking backend or an existing reservation system with an API.
- Digital loyalty
- Stamp cards or points that fill automatically with each order, with rewards you define.
- Offers and announcements
- Share new dishes, seasonal menus and quiet-time offers with customers who have opted in to notifications.
- Reorder favourites
- Let regulars repeat a previous order in a couple of taps.
Who this is for
This page is for independent restaurants, cafés, coffee shops, bakeries, pizzerias, takeaways and small local chains. You probably have a website with your menu and opening hours, a presence on social media, and possibly a listing on one or more delivery platforms. What you may not have is a direct, branded way for your regular customers to order, book and be rewarded for coming back.
What a restaurant app can do
A menu that is easy to use on a phone
PDF menus are hard to read on a phone. An app menu can be organised by category, searchable, illustrated with your own photos and tagged for dietary needs such as vegetarian, vegan or gluten-free. Allergen information can be shown for each dish, provided you supply it and keep it current.
Order ahead and click and collect
For takeaways, cafés and lunchtime trade, ordering ahead is often the most valuable feature. Customers choose items and options, pay in advance, pick a collection time and receive a notification when the order is ready, if they have allowed notifications. You can set preparation times, pause ordering at busy moments and mark items as sold out.
Table reservations
Customers can book a table by party size, date and time. If you already use a reservation system with an API, the app can work with it; otherwise the app can include its own simple booking backend with your table capacity and opening hours.
Loyalty and rewards
Digital stamp cards or points can replace paper cards. You decide the rules, for example a free coffee after a set number of purchases. Because the app knows what each customer orders, rewards can be applied automatically at checkout.
Offers, news and reorders
Opted-in customers can receive news about seasonal menus, events or offers for quieter times. Regulars can reorder a favourite meal quickly.
How the free personalised preview works for restaurants
- You send us your website address.
- We review your public content: menu, opening hours, location, branding and photos.
- We build an app concept around your business: your menu in an app layout, an order-ahead flow, table booking if relevant, and a loyalty card.
- A person reviews the concept before it is sent.
- You receive a private link to open on your phone or computer.
The preview is an interactive concept, not a working app. Orders, payments and bookings are simulated. It lets you, your team and a few regular customers react to something real.
How a project runs and what affects the cost
If you decide to go ahead, we agree the scope, then design, build, test and help with store submission. Production apps use React Native, Expo and TypeScript, so one codebase serves both iPhone and Android.
Custom apps start from €1,499 (indicative starting price). For restaurants, the main cost drivers are:
- Ordering and payments. Order ahead with card payments needs a payment provider integration, order management and refunds handling.
- EPOS or ordering integration. Sending orders into an existing system depends on that provider's API and adds integration work.
- Kitchen workflow. If you do not have an existing system, orders need somewhere to go, such as a kitchen display or tablet screen.
- Menu management. A way for your team to update dishes, prices, availability and allergens without a developer.
- Loyalty rules. Simple stamp cards are quicker to build than tiered points schemes.
- Locations. Multiple sites with different menus and hours add complexity.
- Maintenance. Ongoing updates for new iOS and Android versions and connected services.
Honest limitations
- Your own app does not replace discovery. Customers rarely download a restaurant app before they know you. The app works best for regulars you already have.
- Integrations depend on your providers. Not every EPOS or reservation system allows third-party apps to connect.
- Payment fees still apply. Card payments go through a payment provider with its own fees.
- Store review is Apple's and Google's decision. An app that only shows a menu and opening hours may be considered too close to a website. Ordering, booking and loyalty give it genuine functionality.
- Notifications are opt-in. Customers must allow them on iPhone and on recent Android versions, and too many messages lead people to switch them off.
- Allergen and menu accuracy is your responsibility. The app displays what you provide.
Is an app right for your restaurant?
An app is most worthwhile when a good share of your trade comes from regulars, collection orders or repeat bookings, and you want a direct relationship with those customers. A seasonal venue that mostly serves tourists may get more from a fast website and marketplace listings. The free preview is a practical way to see what your own app could look like before deciding.
Frequently asked questions
Why would a restaurant need its own app when delivery platforms exist?
Delivery platforms are useful for reach, but every order goes through their marketplace and their customer relationship. Your own app is a direct channel for regulars: ordering for collection, booking a table and loyalty rewards. Many restaurants use both. An app is not a replacement for discovery on marketplaces.
Can the app connect to my EPOS or ordering system?
Sometimes. It depends on whether your EPOS or online ordering provider offers an API and allows third-party apps on your plan. If it does, orders can flow straight into your existing system. If not, the app can send orders to a kitchen screen or tablet instead.
How do payments work in a restaurant app?
Food and drink are physical goods and services, so payments go through a normal payment provider such as a card processor, not Apple's or Google's in-app purchase system. Payment provider fees apply and are agreed between you and the provider.
Who is responsible for allergen information in the app?
You are. The app can display allergen and dietary information clearly, but the content must come from you and be kept accurate whenever recipes or suppliers change. We recommend a clear note telling customers to speak to staff about allergies.
Does the preview take real orders?
No. The free preview is an interactive concept in your browser that uses your menu, branding and photos from your website. Ordering, payment and booking are simulated so you can see how the app would feel before committing.
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Last updated 16 October 2026